Stakeholder & Learner Engagement Manager | Northampton & Milton Keynes (Home-based)
Job Title: Stakeholder & Learner Engagement Manager
Department: Adult Education Budget (AEB)
Location: Northampton & Milton Keynes (Home-based)
Reports to: Senior Stakeholder & Learner Engagement Manager
£28,000 - £30,000 + company benefits
Due to continued growth within the Northampton and Milton Keynes area System Group are recruiting for a proactive Stakeholder and Learner Engagement professional to work to support positive progression for learners into the logistics sector
Do you want to be part of the solution to our countries economic recovery?
Home-based but actively working with stakeholders and learners to enable positive progression to fantastic employers in this key sector!
MAIN PURPOSE OF THE ROLE:
To engage with potential referrals partners across Northampton and Milton Keynes to generate interest in our pre-employment logistics offer. Managing these relationships and ensure clear communication is maintained between all key stakeholders. The completion of initial assessment with learners and ensure suitability for the provision. To provide comprehensive Information, Advice and Guidance (IAG) and where necessary to signpost to more appropriate services. To retain a relationship with the learner from referral through to job outcome.
To identify suitable learners for a pre-employment type provision
Completion of Initial Assessment and Information, Advice & Guidance
To ensure System Group meets its monthly profile through the generation of suitable referrals
The day to day management of referral partners and the generation of new ones
Effectively planning cohorts to meet tutor & assessor schedules
To maintain a diverse choice of signposting support services
To ensure cohort attrition rates are low through a robust initial assessment
To manage a caseload of learners and maintain communication with the learner throughout the learner journey
Provide feedback to learners to facilitate successful outcomes in terms of progress
Ensure accurate records are kept to inform management information in a timely manner
Provide support with the enrolment of learners ensuring full compliance with relevant regulations
Supporting the System Group in creating a vibrant, high quality, positive and learner-centred ethos
Marketing and promoting System Group Products positively
Attending training courses and maintaining professional development
Act as an ambassador of System Group through positive behaviours and performance that enhances the standing and reputation of the company
In addition to the above System Group reserves the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the Company.
Knowledge / Skills / Experience:
IAG Level 3 or above
Knowledge of Adult Education Budget or equivalent funding stream
Understanding of the welfare to work sector
Previous experience in identifying and developing relationships with referral partners
Experienced in engaging with hard-to-reach learners
Good communication skills
Ability to prioritise workload to meet business needs
Proficient in Microsoft office software or equivalent
Full, clean driving licence
Benefits of joining System Group
System Group offers a highly competitive salary and 22 days holiday a year plus all Bank Holidays, a paid ‘Birthday Leave’ day each year, a paid volunteering day each year to enable you to support a charitable organisation/community project of your choice, Refer a Friend reward scheme, Death in Service Benefit, Nest Pension Scheme (after 3 months continuous employment), and Medicash Health Care Benefit.
In addition to the above, System Group actively promotes a culture of recognition that encourages every team member to excel and System Group offers all staff a comprehensive range of CPD which supports development from both an organisational and individual competence perspective to future-proof our team members.
Interested? Send across your CV to Careers@system-group.com with the title of the vacancy you're interested in applying for. Know of someone who may be a great fit? Send them this job description.
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