Stakeholder & Learner Engagement Manager | London / South East (Home-based)

Stakeholder & Learner Engagement Manager | London / South East (Home-based)

Job Title: Stakeholder & Learner Engagement Manager Department: Adult Education Budget (AEB) Location: London / South East (Home-based) Reports to: Senior Stakeholder & Learner Engagement Manager Starting Salary of £28,000 - £30,000 + company benefits Due to continued growth within the London / South East area System Group are recruiting for a proactive Stakeholder and Learner Engagement professional to work to support positive progression for learners into the logistics sector

Do you want to be part of the solution to our countries economic recovery? Home-based but actively working with stakeholders and learners to enable positive progression to fantastic employers in this key sector!


To engage with potential referrals partners across London / South East to generate interest in our pre-employment logistics offer. Managing these relationships and ensure clear communication is maintained between all key stakeholders. The completion of initial assessment with learners and ensure suitability for the provision. To provide comprehensive Information, Advice and Guidance (IAG) and where necessary to signpost to more appropriate services. To retain a relationship with the learner from referral through to job outcome. KEY RESPONSIBILITIES:

  • To identify suitable learners for a pre-employment type provision

  • Completion of Initial Assessment and Information, Advice & Guidance

  • To ensure System Group meets its monthly profile through the generation of suitable referrals

  • The day to day management of referral partners and the generation of new ones

  • Effectively planning cohorts to meet tutor & assessor schedules

  • To maintain a diverse choice of signposting support services

  • To ensure cohort attrition rates are low through a robust initial assessment

  • To manage a caseload of learners and maintain communication with the learner throughout the learner journey

  • Provide feedback to learners to facilitate successful outcomes in terms of progress

  • Ensure accurate records are kept to inform management information in a timely manner

  • Provide support with the enrolment of learners ensuring full compliance with relevant regulations

  • Supporting the System Group in creating a vibrant, high quality, positive and learner-centred ethos

  • Marketing and promoting System Group Products positively

  • Attending training courses and maintaining professional development

  • Act as an ambassador of System Group through positive behaviours and performance that enhances the standing and reputation of the company

In addition to the above System Group reserves the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the Company. PERSON SPECIFICATION:

Knowledge / Skills / Experience:

  • IAG Level 3 or above

  • Knowledge of Adult Education Budget or equivalent funding stream

  • Understanding of the welfare to work sector

  • Previous experience in identifying and developing relationships with referral partners

  • Experienced in engaging with hard-to-reach learners

  • Good communication skills

  • Ability to prioritise workload to meet business needs

  • IT Literate

  • Proficient in Microsoft office software or equivalent

  • Full, clean driving licence

Benefits of joining System Group

System Group offers a highly competitive salary and 22 days holiday a year plus all Bank Holidays, a paid ‘Birthday Leave’ day each year, a paid volunteering day each year to enable you to support a charitable organisation/community project of your choice, Refer a Friend reward scheme, Death in Service Benefit, Nest Pension Scheme (after 3 months continuous employment), and Medicash Health Care Benefit.

In addition to the above, System Group actively promotes a culture of recognition that encourages every team member to excel and System Group offers all staff a comprehensive range of CPD which supports development from both an organisational and individual competence perspective to future-proof our team members

Interested? Send across your CV to with the title of the vacancy you're interested in applying for. Know of someone who may be a great fit? Send them this job description.

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