National Apprenticeship Week: 'Life of an Apprentice'


We sat down with System Group's very own apprentices where we discuss the day to day tasks and what it's like in a day in the life of an apprentice remotely.















Georgia Keeling-Roddis

Business Administration Apprentice

System Group


Why did you decide to start an apprenticeship?


I think that apprenticeships are a great way to start a career because I can learn as I work and I think this is good to provide hands on knowledge of the apprenticeship we are completing.

What do you like best about your apprenticeship?


I like communicating with students and developing my understanding of the business through work.

What does a typical day look like as an apprentice for System Group?


A typical day for an apprentice at system group involves responding to emails from learners via the email box and imputing onboarding information. We also sit in on meetings with various people in the business so that we can help them out with anything that needs actioning. We also have one day to focus on our apprenticeship work, this is called off the job and it helps us gain more knowledge of the apprenticeship we are completing.

What is the most valuable lesson you’ve learnt so far?


The most valuable lesson I have learnt so far is that apprenticeships are available for anyone no matter your age. A lot of people think that it is just for school leavers.

Would you recommend an apprenticeship to other people?


I would recommend an apprenticeship to other people as you gain a qualification whilst working too.

How will this apprenticeship support and boost your career?


As I am doing a business administration apprenticeship this will help support my career because I am learning the importance of a business. When I go into other jobs in the future I will have a good understanding of what is expected and good communication within the workplace.
















Caitlin Isle

Business Administration Apprentice

System Group


Why did you decide to start an apprenticeship?


After completing my music degree, I was looking for a way into my dream roles and realized that all of them needed admin experience of some description. I was finding it hard to get jobs which had this admin experience to fill the gap without the admin experience, so it was becoming a vicious circle. However, doing an apprenticeship would give me the chance to learn the knowledge and experience whilst working which seemed like the best way to both gain the experience and also earn money.

What do you like best about your apprenticeship?


I like that we are helping people make a difference in their life and progressing their career journey’s. I also enjoy working alongside my colleagues. I have learnt so much from them already and I am excited to see what else I can learn.

What does a typical day look like as an apprentice for System Group?


  • Log onto computer, catch up with any emails or messages from colleagues.

  • Look at what I need to do today write to do list

  • Speak to line manager for daily catch up

  • Speak with Key account managers about clients and any tasks they need assistance with

  • No day is exactly the same, different queries come up, colleagues call and ask us questions or ask for help.

What is the most valuable lesson you’ve learnt so far?


To set realistic goals. Not just for my apprenticeship but also within my role. It is important that you have goals to work to in order to keep motivated but they have to be achievable goals otherwise instead of motivating you they will bring you down.

Would you recommend an apprenticeship to other people?


I would definitely recommend it’s a great way to gain the knowledge and experience whilst also working and earning money. I think that there are a few misconceptions about apprenticeships and who can do them, personally I thought that because I had done a degree that I could not do an apprenticeship but that it so not true. Your eligibility for an apprenticeship depends entirely on your skills and knowledge of the apprenticeship standards.

What advice would you give someone who wants to start an apprenticeship?


Keep on top of your off the job time. You need to make sure that you get that time to complete your apprenticeship coursework because if you get behind it can be hard to catch up with yourself. Also make sure you know what off the job hours can include, there can be things you do in your job that can count towards these hours, such as training and anytime you do something new so these can help boost your hours.


Don’t be afraid to ask questions, if you’re not sure what an apprenticeship is then ask someone or do some research. There are so many apprenticeship programs out there that one of them could be the one for you so get out there do your research, ask questions.

How will this apprenticeship support and boost your career?


In the long term my goal is to be working within the music industry in some way so I can use my degree, however the roles I would like to undertake all have admin tasks within them and admin experience was something I was lacking on my CV so this will help to fill that gap in my knowledge and experience. Not only that but this role has developed my communication and relationship building skills and there are so many other transferable skills I have learnt or developed that I can take with me and use in future roles.



View the full interview here:



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