National Apprenticeship Week Case Study: London Energy

LondonEnergy have been delivering waste and resource management services in North London for over 50 years. Since the energy plant was built in 1969, the company has been committed to providing effective, sustainable energy, recycling, and resource management and, ultimately, eradicating waste going to landfill.

With the population in North London expected to be 2.5 million by 2050, and the plant reaching the end of its lifespan, the North London Heat and Power Project is building world-class facilities to continue recovering energy from waste for the community of North London.

With the building of the new facilities, LondonEnergy has seen the benefits of apprenticeships in filling skills gaps and upskilling the next generation of sustainable energy workers.

For National Apprenticeship Week, we spoke to Abbie Benjamin, Senior HR Business Partner at LondonEnergy, about the approach to apprenticeships and their plans for the future.


What apprenticeships do you currently offer?

We offer various apprenticeships in our IT, Mechanical Engineering, Electrical & Instrumental and Transport departments. These range from entry level all the way up to degree apprenticeships.

During the apprenticeship, learners will work towards gaining practical skills and experience from our technical and operational teams while studying with our partner organisation System Group.

We currently employ nine apprentices with a further six employees completing apprenticeship programmes within the business. We’re hoping to employ an additional five or six apprentices by 2023.

What are the main responsibilities of apprentices in your organisation?

Our apprentices support and work alongside their department, learning and developing new skills. That includes:

  • Observing, learning and understanding a wide range of skills and processes while under the instruction of skilled employees

  • To assist in delivery & collection of waste containers from London Energy’s re-use and recycling sites as directed

  • To ensure whilst on duty you are courteous to members of the public and RRC site operators

  • Road safety practices, procedures, and legislation – including heavy goods vehicles, EU Drivers Hours, Working Time Directive 2003, and vulnerable road users

  • Vehicle safety and preparation – including Pre & Post use checks and inspections, defect reporting and load security

  • Safe and fuel-efficient driving (SAFED) techniques - including restricted space manoeuvres, defensive driving and using public and private roads

  • Communicating effectively with colleagues and customers - including customer service and establishing rapport

  • Health and safety practices, procedures, regulations, and legislation within a supply chain environment. We are not classed as a supply chain operation so we can take this out

In what ways has employing apprentices benefited you?

I believe that by having apprentices we are bridging the gap of talent, and by having apprentices we have succession planning in place.

We are in a transition process, building a new plant and upskilling our workforce to be ready for the transition.

Having apprentices is really helping to bring new skills and giving a new perspective on the work we are doing, challenging our practices and making sure we are ready.

What would you say to someone considering an apprenticeship?

By doing an apprenticeship you will work alongside experienced staff, building up knowledge, skills, and responsibility, whilst at the same time gaining qualifications.

This is also a way of getting general workplace experience, understanding how a business works, which will set you up for the future. It is a great way to gain a qualification while being paid at the same time.

My overall opinion is that apprenticeships is the way forward to get the workplace experience that a lot of people find hard to get and for the business is it a way of retaining staff and maintaining the talent and the experience that the apprentices is second to none.

Browse our apprenticeship menu for more information on the courses we can offer you or your business. If you have further questions, you can speak to our specialists any time by visiting our contact page.

Head to LondonEnergy’s website to view all the great work they are doing with the support of apprenticeships -

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