Internal Trainer / Quality Assurer | UK-wide (home-based)

Job Title: Internal Trainer / Quality Assurer

Department: Quality

Location: Home-Based (occasional travel required)

Salary: Up to £34,000 + benefits



System Group are one of the leading Transport and Logistics learning specialists in the UK, with more than 25 years' experience. We are committed to providing high-quality education, learning and training that will support organisations, maximise efficiency and support improvements in business profitability. Working in collaboration with employers and sector bodies such as Skills for Logistics.


Due to continued and exponential growth, we have created an exciting and new role of Internal Trainer / Quality Assurer



Overview of the role:


This is an opportunity to shape and develop the careers of System Group staff for many years to come!. We are looking for candidates who are passionate about developing others to provide the best possible experience to our learners and employers.


The post holder will take a leading role in the delivery of the System Group Academy for all delivery team members. They will focus on helping the team to deliver the ‘System Group Way’ with a focus on the quality of teaching and learning because we believe the quality really matters.


You will be responsible for:

  • Identify training and development needs within the organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments

  • Designing and expanding training and development programmes based on the needs of the organisation and the individual

  • Working to produce programmes that exceed expectations with all relevant parties in an organisation, such as line managers and senior managers

  • Considering the costs of planned programmes and keep within budgets

  • Planning and assessing the 'return on investment' of any training or development programme

  • Developing effective induction programmes for new staff, apprentices and graduate trainees

  • Monitoring and review the progress of trainees through questionnaires and discussions with managers

  • Devising individual learning plans

  • Supporting appraisals

  • Producing training materials for in-house courses

  • Ensuring National Occupational Standards are maintained, and the assessment needs of the learners are being met

  • Carrying out Internal Quality Assurance activities to meet the requirements of the Awarding Organisations and to ensure that standardisation across all the programmes are maintained.

  • Ensuring effective management of quality and timely verification of assessment decisions and to ensure the quality of all Work-based and Sub-contractor centre-based delivery.

  • Ensure Standardisation Meetings are held on a regular basis and all subsequent information is cascaded to your delivery skills coaches and functional skills tutors.

  • To support the Head of Quality to prepare for Quality, Monitoring and Support Visits.

  • Ensuring that the delivery skills coaches and functional skills tutors receive an appropriate level of induction into the centre and all programmes/processes


A fundamental part of the role will be working with the Operations Managers in effective management of delivery skills coaches and functional skills tutors caseloads, including contingency planning in the event that skills tutors leave the organisation


The company is looking to continue to develop an all-embracing dynamic business culture, through our people, who will embrace the values, brand and ethics of the business resulting in a high-class energised workforce. Furthermore, the Internal Trainer/IQA will be responsible for driving the quality culture through the development and guidance of new and existing team members.



The prerequisite experience and qualifications essential for this role are:

  • Learning and Development qualification (at least at level 4) - Desirable

  • CIPD or equivalent qualification (at least at level 4) - Desirable

  • A1, D32 / 33 or TAQA qualified

  • D34, IV or IQA qualified

  • CTLLS/CET, DTLLS/DET or Cert Ed/PGCE teaching qualification

  • Qualifications and experience in subject specialist area.

  • Full understanding of Awarding Organisation standards and EPAO

  • Experience in quality assurance


The benefits of joining System Group:

  • System Group offers the following

  • Highly competitive salary and 22 days holiday a year plus all Bank Holidays,

  • Paid ‘Birthday Leave’ day each year

  • Paid volunteering day each year to enable you to support a charitable organisation/community project of your choice

  • Refer a Friend reward scheme,

  • Sickness Absence Pay,

  • Death in Service Benefit, Nest Pension Scheme (after 3 months continuous employment

  • Medicash Health Care Benefits.

  • As an independent training provider we fully support each member of staff CPD and career aspirations.


The individual must be prepared to undertake a Disclosure and Barring Services check and disclose it to the employer if requested.



Key result areas:

  • All new staff to be upskilled within 12 months of joining System Group

  • 80% or higher team members agree training has met their needs

  • An overall observation of teaching and learning at grade 2 or higher

  • Delivery of management information as required

  • Effective quality management and improvement

  • Effective teamwork and time management

  • Co-ordination in conjunction with the Head of Quality, personal and professional development of all delivery coaches

  • Ensuring Safeguarding of Learners at all times

  • Promoting Equality and Diversity

  • Business focussed self-development

  • Ofsted Grade 2 or above at inspection

  • Development and implementation of new projects or initiatives as required

  • Delivery of effective training solutions


Interested? Send across your CV to careers@system-group.com with the title of the vacancy you're interested in applying for. Know of someone who may be a great fit? Send them this job description.


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