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PRINCIPLES OF CUSTOMER SERVICE IN RETAILING
EXTENDED AWARD LEVEL 2
Level 2 Extended Award in the Principles of Customer Service in the Retail Sector is for learners who would like an introductory qualification that includes the core knowledge of Customer Service in a retail environment
COURSE DUTIES
Level 2 Extended Award in Principles of Customer Service in the Retail Sector is for learners who work in, or who want to work in the Retail Sector. They give learners the opportunity to:
● Develop knowledge related to Customer Service and the associated roles and responsibilities
● Learn about the core knowledge required to work in Customer Service within a Retail Sector.
COURSE OUTCOME
iCQ Level 2 Extended Award in Principles of Customer Service in the Retail Sector
WHY SYSTEM GROUP?
At System Group we will provide you with all the training you need to develop skills and knowledge for working in Customer Service within a retail environment.
ADDITIONAL INFORMATION
Duration: 5 Days
Qualification: Gain your nationally recognised qualification Level 2 Extended Award in Principles of Customer Service in the Retail Sector (RQF)