INTERNATIONAL FREIGHT FORWARDING SPECIALIST

LEVEL 3 (APPRENTICESHIP)

The processing of international trade documentation is vital to the UK economy and the demand for international trade skills is forecast to rise.  Freight Forwarders implement these key processes. The sector deals with complex customs legislation and has a need to demonstrate competence in compliance with customs controls and procedures.  Clients require their international supply chain to be fully secure, efficient and compliant.

International Freight Forwarding Specialists are employed to ensure that the company they work for, and their clients remain compliant with all applicable customs, import and export laws and regulations. 

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CORE KNOWLEDGE

INTERNATIONAL FREIGHT MOVEMENT:

  • The commercial basis for the consolidation of goods being moved across the world and the purpose, function, structure and organisation.

  • World geography, political boundaries, time zones and travel times.

  • The regulatory systems that apply to freight forwarding and the import and export of goods and the function of the key regulatory organisations.

  • The terms of international sales (Incoterms).

  • International freight documentation and cargo booking procedures.

  • The range and characteristics of road, ocean, and air transport.

  • The role of freight forwarders in the selection of modes of transport.

  • The importance of marine insurance and carrier’s liability.

  • The classifications of hazardous goods and the restrictions applied to their movement.

  • The use of documentary letters of credit to reduce financial risk in international trade.

CUSTOMS PROCEDURES

  • The entry, transit and exit procedures that apply to goods being imported and exported.

  • The key contents of the Integrated Tariff of the United Kingdom.

  • How to find out about the preferences/trade agreements that may apply in international trade.

  • The differences in how goods are moved under the different customs control and the purpose, function, and range of Customs Procedure Codes.

BUSINESS FINANCE AND FREIGHT COSTING

  • Commercial invoicing, including appreciation of foreign currencies.

  • Billing and accruals.

  • Pricing and spot-quoting.

  • Business accountancy and taxation principles.

CUSTOMER SERVICE:

  • Accurate and timely communication with customers both internally and externally.

  • Proactively monitoring shipments during all stages. 

  • Communicating any delays (domestic or international) to the customer in a proactive manner.

  • The principles of customer service, customer relationship management and complaint handling.

  • Respecting business and social cultures in all aspects of international trading.

  • The business and social cultures of overseas countries with whom you trade.

CORE SKILLS

​INTERNATIONAL FREIGHT MOVEMENT:

  • Create international transit documentation.

  • Accurately enter data regarding goods being imported or exported into generic or bespoke ICT systems.

  • Rate shipments for specific modes of transport in line with Incoterms.

  • Book, plan, and monitor international shipments - using manual or ICT systems - in accordance with the rules and regulations.

CUSTOMS PROCEDURES:

  • Prepare the Single Administrative Document (C88 in UK) for export (National Export System) and import declarations.

  • Use data systems to prepare and submit the information required by customs authorities.

  • Produce accurate customs declarations & valuations.

  • Use UK Trade Tariff to obtain correct information relating to commodity codes, VAT and duty and perform duty, VAT & excise calculations.

BUSINESS FINANCE AND FREIGHT COSTING:

  • Produce freight costings and invoices in line with incoterms and relevant charges.

  • Deal with and understand the effects of currency conversion and exchange rate risks on pricing and invoicing calculations. 

  • Apply costs and revenues and is aware of desired margins.

  • Prepare quotes for service.

CUSTOMER SERVICE:

  • Demonstrate good sales/customer service skills.

  • Obtain the relevant information from systems.

  • Deliver high standards of customer service both on the telephone and face to face and use various forms of media.

  • Demonstrate the use of both verbal and written communication that is appropriate to the business and social cultures of customers in the overseas countries with whom you trade.

CORE BEHAVIOUR

  • Shows commercial acumen.   

  • Is entrepreneurial.   

  • Is proactive.   

  • Highly organised, careful and diligent in data entry and written work.

  • Seeks to learn from experienced colleagues and team members.   

  • Is open to feedback on work performance.  

  • Seeks to build respect among colleagues and customers.   

  • Demonstrates teamwork.  

  • Communicates accurately and effectively with colleagues and customers. 

  • Is a good listener.

DUTIES CAN INCLUDE:

Apprentices will gain the CORE knowledge and skills and then choose one of three PATHWAYS:

 

  • Air Freight

  • Ocean Freight

  • Road Freight

 

This choice is to reflect the focus of their employer's operations. In each pathway, additional knowledge and skills will be acquired.

 

  • International Freight Movement

  • Customs Procedures

  • Business Finance and Freight Costing

  • Customer Service

COURSE DURATION/OUTCOME:

The apprenticeship will take a minimum of 18 months to complete prior to taking the end-point assessment.

  • Level 3 International Freight Forwarding Specialist

  • Functional Skills

REGISTER YOUR INTEREST

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WHY SYSTEM GROUP?

At System Group we will provide you with all the training you need to become a competent International Freight Forwarding Specialist.

International Freight Forwarding Specialists are responsible for a variety of tasks on a daily basis such as shipment bookings, creating the appropriate documents, liaison with carriers, ports and handling agents, transport requirements, sales quotations, invoicing, financial procedures as well as the many customs processes and regimes they will come across.

Trade expansion means that the demand for freight forwarding skills will also increase. This course provides apprentices with the opportunity to develop the knowledge, skills and experience to progress on to a career in the logistics industry. 

EMPLOYER INFORMATION

If you are an employer who would be interested in recruiting an apprentice or enroling one of your existing employees on the apprenticeship programme, please contact us and we will help you with any queries.

CONTACT US

0151 317 4450

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