PRINCIPLES OF CUSTOMER SERVICE IN RETAILING

EXTENDED AWARD LEVEL 2

 Level 2 Extended Award in the Principles of Customer Service in the Retail Sector is for learners who would like an introductory qualification that includes the core knowledge of Customer Service in a retail environment 

 

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WHY SYSTEM GROUP?

At System Group we will provide you with all the training you need to develop skills and knowledge for working in Customer Service within a retail environment.

 

COURSE DUTIES

The Level 2 Award in Digital Skills for the Workplace will give you a basic understanding of digital literacy skills. The course is aimed at helping learners to progress to a work role where digital skills are required:

 

These include using devices and handling information, creating and editing information and being safe and responsible online

 

 

COURSE OUTCOME

• Level 2 Award in Digital Skills for the Workplace

ADDITIONAL INFORMATION

 

Duration: 5 Days

 

Qualification: Gain your nationally recognised  qualification Level 2 Extended Award in Principles of Customer Service in the Retail Sector (RQF)

 

CONTACT US

0845 609 9003
 

COURSE DUTIES

Level 2 Extended Award in Principles of Customer Service in the Retail Sector is for learners who work in, or who want to work in the Retail Sector. They give learners the opportunity to:

 

 

● Develop knowledge related to Customer Service and the associated roles and responsibilities 

 

● Learn about the core knowledge required to work in Customer Service within a Retail Sector.

 

 

COURSE OUTCOME

iCQ Level 2 Extended Award in Principles of Customer Service in the Retail Sector

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